If you’d like anyone to speak to, we pay attention. We will not judge or inform you what direction to go.
This will be a brand new solution. For urgent support please call 116 123.
Contact us any moment, time or evening
Anything youare going through, you are able to contact us any right time, from any phone free of charge.
Phone 116 123
This really is a service that is new. For urgent support please call 116 123.
Write us a message
Often writing out your ideas and feelings will help you realize them better.
Reaction time: a day
Write us a page
Often writing out your ideas and emotions can better help you understand them
Record the way you’re feeling, to get strategies for steps you can take to help yourself cope, feel much better and stay safe in an emergency
More info on our Listening Provider
Is calling you free?
Regarding the phone
This quantity is able to phone from both landlines and mobiles, including pay-as-you-go mobiles. There is no need to possess any credit or phone allowance on your own intend to phone 116 123.
Emailing us on email protected is free.
Visiting us face-to-face in your branch that is local is.
Yes. But please make certain you include very very very first type of our target to ensure your page extends to us for free.
PO Box 9090
STIRLING FK8 2SA
Could be the ongoing solution private?
Yes, except for in some circumstances where our safeguarding policy means we might inform some body, for instance, by calling an ambulance. Read more about once we do that.
In the phone
Whenever you call Samaritans, your quantity is certainly not exhibited to your volunteer. The phones we use don’t have actually caller display info on them.
We possibly may pose a question to your title, if you prefer not to because it’s a natural question to ask in a conversation, or because of something you have said to us, but you don’t have to tell us.
If you have emailed us, your current email address will never be demonstrated to the volunteer.
You don’t have actually to share with us your title in the event that you don’t desire to. Into the unlikely event which you start to see the Samaritan volunteer which you talked to down the road the road, the Samaritans volunteer will maybe not acknowledge you, until you do therefore first. This can be to respect your privacy and also the privacy of one’s see, until you desire to recognise it.
We shall require your title and address to respond, but to keep privacy, your page may be shredded if we have actually delivered you our response.
Exactly just How quickly are you going to react?
In the phone
Whenever you contact us on 116 123, you’re going to be the subject of to a volunteer at certainly one of our 201 branches.
We strive for everyone else to have right through to someone right away, but often this is simply not constantly feasible we have on the phones at that time as it depends on the number of volunteers.
The amount additionally won’t appear in your phone bill.
Us at email protected, we aim to respond within 24 hours when you email.
You can examine our branches times that are opening. It may be beneficial to phone ahead and organize a right time in the future in.
Us a letter we aim to respond within 7 days when you write.
Exactly what do I talk to you about?
People e mail us along with types of issues and exactly just just what could be an issue that is small perhaps you are huge to another person.
You will be going right through something brand new or have already been struggling to deal for a while, in either case, we are right right here you need some extra support if you feel.
If what’s dealing with you is not with this list, please get in touch still.
Typical reasons people call us are:
- Family and relationship problems
- Loss, including lack of a buddy or a relative through bereavement
- Monetary concerns
- Job-related anxiety
- College or study-related anxiety
- Isolation and loneliness
- Painful and/or disabling illness that is physical
- Hefty utilization of or dependency on liquor or any other medications
- Ideas of committing suicide
We won’t make choices for you personally, so we’ll offer the decisions you create.
You will be the specialist by yourself life. Our advice or views aren’t crucial.
We may be able to give you contact details for organisations that specialise in helping with specific problems and situations if you want advice.
Is this solution in my situation?
Are Samaritans spiritual?
We’re not spiritual. The web link between our title and any religious text is totally coincidental.
Our audience won’t ever impose any individual attitudes or thinking you.
Wemagine if i am d/Deaf, hard of hearing or have speech impediment?
Callers who will be d/Deaf or who have hearing or message impairments can call us for help by email through the use of email protected or utilizing the generation that is next (NGT) solution.
Next Generation Text is certainly not particular to Samaritans and certainly will be utilized on any cell phone number. You are able to contact Samaritans in this real method making use of 0330 094 5717. For quality, this solution does not make use of 116 123.
Let’s say I’m under 18?
You can easily nevertheless speak to us. We’re right here for you personally, whatever you age. Our very first obligation would be to you, maybe maybe not your moms and dads or guardian.
It is possible to speak with us about whatever is in your concerns, we’ll listen. This could add the method that you look, issues at college or university, exactly exactly exactly how folks are dealing with you, and concerns about exams or cash.
Let’s say I have actually psychological state problems?
You can easily nevertheless make contact with us. We offer the exact same support to people who have psychological state dilemmas once we do for anybody else.
With us, or you may want to talk to us about something else that’s troubling you, and that’s fine too if you have a mental health diagnosis, you can talk about it.
We all know that individuals because of the diagnosis that is same have quite various experiences. We’ll explore what managing your health that is mental issue for your needs. Your experience is one of thing that is important us, perhaps maybe not the label.
Because our volunteers aren’t trained psychological state experts, whenever you speak about your diagnosis or medicine, we might not necessarily be aware of the medical terms.
Shouldn’t we speak to relatives and buddies alternatively?
Many people would not have the support of buddies or household. Other people do have buddies or family members to speak to, but realize that talking to somebody basic can additionally be useful.
We keep our conversations personal, therefore we can not pass the given information you provide us with onto other people therefore we will not judge or insist upon providing advice.